Making A Purchase Please browse our catalogue or use the search box in the main menu, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on «checkout» and you will be asked for a few details that we need to be able to complete the order. All credit card details are secured by 128bit SSL encryption for your security.
Payments We accept payments through PayPal.
If you are shopping from, your credit card company will convert the transaction to your local currency at their current exchange rates. We also accept cheques, postal orders and direct bank transfer — details supplied upon request.
Packaging & Quality of Goods
All goods are sent out properly packaged. While we only send out goods of the highest quality, we cannot guarantee that all handmade items are identical.
All orders will be dispatched within 24 hours, unless the items are not in stock. Orders after this time will be dispatched on the next working day. International orders are generally received in 10 to 30 working days; subject to the shipping method and timings. Delivery times are estimates only and we will not be held liable in anyway for the late delivery of goods.
All charges are generally what we will charge you. We reserve the right to change these at anytime due to the delivery address and/or type of goods ordered. If there is an increase in the charges then we will inform you first, and await your confirmation of acceptance, before completing the order. We will always try to use the most cost effective solution available to us. For bulk orders, please contact us for delivery charges.
Breakages during carriage must be reported within 7 days of receipt of the goods.
Unwanted items: refunds will be provided when you report and return unwanted item(s) within 7 days to us in original, unused condition in original packaging. The refund will only cover the cost of the item and not delivery charges or any charges incurred in returning the item(s) to us.
Faulty or our error: Full refunds will be issued for any faulty item(s) or where the return is as a result of our error. The refund will include the cost of the item(s) together with it’s delivery charge.
Loss of Order Through Carriage All orders are sent by signed for delivery, however in the unfortunate event of your order being lost during carriage, we will issue a full refund once the item has been confirmed lost and a claim for the losses has been accepted by the courier company. This procedure takes from 25 working days. We cannot be held responsible for parcels left with neighbours.
The design of our products may vary from the product images displayed on this website.
All images and information on this site are protected under copyright. Unauthorised use, copying or distribution is prohibited.